Postal applications: past their best

Published: December 10, 2020

The Construction Skills Certification Scheme (CSCS) is reminding the industry not to send in CSCS card applications by post.

CSCS stopped accepting postal applications in 2019 but some applicants continue to apply by post.

CSCS are encouraging applicants who have historically relied on the postal application service to start making their applications online by using the new CSCS Online service.

Alan O’Neile, Head of Communications said: “Postal applications do not deliver a good customer experience. They are a complex, time-consuming and inefficient way for our customers to make an application. This is why we withdrew the postal service in 2019.”

CSCS are keen to highlight that applications received by post will not be processed, and CSCS cannot guarantee the return of documents sent with the application.

Alan O’Neile continued: “Companies who still hold copies of postal application forms should now delete these and instead create a CSCS Online account. Further instructions for making an employer online application can be found on the CSCS website.

The end of the postal application service also marked the end of cheques and postal orders as approved methods of payment. All payments must now be made by debit/credit card or by using an employer’s prepay account.

Click here for further information on applying for a CSCS card.